Our most valuable asset is our staff. We pride ourselves on a workforce that is a dedicated, efficient and friendly team - a team that takes customer care very seriously.

Customer care is provided 24/7, 365 days. Our specialists are available for emergency coverage and technical support for all our services including Signalling, Key2roam®, GRX and WeRoam. Our Network Operation Centre team significantly enhances our roaming services by working with sophisticated monitoring, alarm and support tools.

Network Operation Centre can be contacted for technical customer enquiries between the business hours from 0700 - 2100 (CET) by telephone, fax or email. For problem reports outside business hours your call will be forwarded to the on-call duty engineer.
Tel.(7x24):+41 31 341 11 00
Fax:......... +41 31 341 11 01
Email:.......NOC@comfone.com

Service Operation Centre your single point of contact for all roaming coordination and administration matters. SOC will handle all your queries regarding set-up and testing of roaming relations via Key2roam, GCS, and other Comfone Hub Solutions.
Tel.(7x24):+41 31 341 11 22
Fax:..........+41 31 341 11 23
Email:........SOC@comfone.com


To find out more about our services, our Sales Support team will be happy to answer any of your questions.
Tel. + 41 31 341 11 72
Fax + 41 31 341 10 11
Email: Sales.Support@comfone.com