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Company today

Today, the Key2roam Platform boasts 540+ members and offers roaming and interworking connectivity to all GSM mobile network operators worldwide.

Comfone employs around 100 people. The majority of staff is based at Comfone’s headquarters in Bern, Switzerland, with the remaining working from our regional sales offices in the Ukraine, Brazil, the USA, Hong Kong and Jakarta.

The Comfone team is 30 nationalities strong and getting stronger! Our cultural diversity is the cornerstone of our company culture and the foundation of our creativity, constant innovation, drive and understanding of our global market.

— Comfone’s current strategy was developed in 2010 and has transformed the company into what it is today, a lean, financially stable organisation delivering a simplified solution with guaranteed Swiss precision.





To bring together what belongs together

— To continue to enhance and develop the Key2roam Platform into the world’s most diverse and reliable complete roaming solution combining IPX, Signalling, GRX, Data Clearing, Financial Clearing, Hubbing and Roaming Management services.

Organic growth and a solid foundation

— Through offering an unbeatable price to service quality ratio, to grow our customer base organically and consequently the Key2roam Platform community. To capture new market segments, further extending the Key2roam Platform global coverage and offering an extended, more superior service.

Simplicity and transparency

— To offer simplified roaming and reduced complexity through a single service agreement and transparent pricing models. Through integration of the service layers, providing transparency that allows customers to optimise their roaming business and identify new revenue opportunities.

An open roaming platform

— To create an open platform where Comfone and different 3rd party suppliers offer a continuously growing number of Apps and Value Added Services.




    Contributors to roaming innovations since 1991
    Swiss quality guaranteed
    A natural Approach to business development
    Fast, adaptable and efficient
    The world’s most secure economy
    One vendor. One connection. One monthly invoice. All services.



The executive team at Comfone combines a wealth of telecommunications and management experience with a focus on ensuring that Comfone’s services and Apps lead the industry in value for money, quality and simplicity.

Each Executive Board member is committed to ensuring that they deliver the highest level of professionalism both toward Comfone’s growing customer base and through their style of management.

This Approach guarantees both the highest level of service delivery and a professional and motivating working environment.

— 50 years working for comfone between 5 Executive Board members


markus sager

Markus Sager

Markus Sager, Comfone's Chief Executive Officer, graduated in Electrical Engineering prior to completing further postgraduate studies at the Lucerne University of Applied Science in Business Development and Management.

Following his work in Software Development and as Product and Sales Manager at EROWA AG, Markus Sager joined AGIE Sales Ltd. as Marketing & Sales Manager. He then was promoted to Managing Director of Agie Charmilles Sales Ltd, which is part of Georg Fischer Corporation.

In 2009 Markus Sager joined TOGEWA Consult AG, a subsidiary of TOGEWA Holding AG and partner of Comfone AG, as Managing Director for Business Plan Development. He gained in-depth knowledge of the mobile roaming business and all its global services.

In addition to his role as CEO of Comfone, Markus Sager is responsible for all Marketing related aspects of Comfone including development and implementation of all marketing activities.



jurg reber

Jürg Räber

After completing his commercial apprenticeship in Reinach AG, Jürg Räber, Chief Financial Officer (CFO) at Comfone, went on to study as an Accountant with a Federal Diploma of education and training at AKAD Zurich. Jürg completed his education by gaining accreditation as a Management Accountant with a Postgraduate Diploma of Higher Professional Education at SIB Zurich.

Following his education, Jürg worked for Implenia AG the leading construction and construction services company in Switzerland. His role at Implenia AG encompassed controlling and business administration management. Jürg's time at Implenia stretched across 23 years, during which he applied his skills across many different business areas.

In November 2013 Jürg joined Comfone as the Head of Accounting and Controlling, a position he held until August 2015. During this time, Jürg had the opportunity to familiarise himself with the roaming business and Comfone's service portfolio. In September 2015, Jürg was appointed as Comfone's CFO where he is responsible for managing and controlling Comfone's financial status and affairs.



hermann jaun

Hermann Jaun

Hermann Jaun, Comfone's Chief Technical Officer, graduated in Electrical Engineering and completed further postgraduate studies in Software Engineering. Having begun his career in hardware and software engineering, in 1989 he joined a software engineering firm where he was responsible for project development.

Before moving into the field of mobile communications, Hermann Jaun was responsible for developing a digital audio broadcasting system, which was introduced as an integrated solution to radio stations throughout Europe.

In his previous role at Comfone as Director of IT and Operations, he gained in-depth experience of all aspects of global roaming, from signalling, TAP file transfer and validation, fraud control, billing and management of roaming relations over Comfone's International Roaming Platform.

In his role, Hermann Jaun is responsible for the development of new services, including all infrastructure requirements enabling the operation and development of customer project.



laurent frelechoux

Laurent Freléchoux
EVP Carrier Services

Laurent Freléchoux, Comfone's Executive VP Carrier Services, graduated in Software Engineering from the Swiss Federal Institute of Technology, Lausanne and then carried out an MBA at IMD, Lausanne.

Laurent began his professional career at NEC C&C Research Laboratories in Japan, he then joined IBM Research Laboratory, Zurich in the field of IP and mobile telecommunications. Laurent then carried out a consulting project with Vodafone Hungary as part of his MBA studies. In 2004, he joined Togewanet as Product Manager for the Weroam WiFi service and took over the product management of the Signalling service, and then the entire Carrier Service portfolio at Comfone AG.

Laurent was appointed Executive VP Carrier Services at Comfone in August 2013 and in this role is responsible for managing the product marketing and operations of Comfone's Carrier Service portfolio that include the Signalling, GRX and IPX services.



olivier bouchaud

Olivier Boucaud
EVP Sales

Olivier Boucaud, Comfone's Executive VP Sales, holds an Honors degree in Economics from the University of Salamanca and a Masters in International Business from the University of Poitiers.

Olivier's product sales experience ranges from various products and services in diverse industries, each time starting up and managing distribution channels in international markets.

His career brought him to Sweden and then to Switzerland where in 2003 he joined Togewanet as Sales Director for Western Europe. In 2007, he joined Comfone in order to develop sales in Europe and later led the EMEA sales team.

Olivier was appointed Executive VP Sales in May 2015 and now he drives Comfone's global sales operations and strategy.


Comfone AG

Nussbaumstrasse 25
CH-3000 Bern

Tel. +41 31 341 10 10

NOC - Network Operation Centre

Tel. +41 31 341 11 00

Global presence

Comfone has regional offices around the globe. Click here to find your regional representative.

Contact us

For any questions or to schedule a meeting, contact our Sales Support team at

We are hiring!

Would you like to join the Comfone team? We are hiring! Click here to view our open positions.