Telecom 91, Geneva where the concept of roaming was born and the first experimental network was built.
The first successful international roaming trial
In 1991 the international roaming launch between Switzerland, Sweden, Finland, Norway, Denmark and the Netherlands was conducted. Founders of Comfone Walter Heutschi (top right) and Toni Stadelmann (top middle), contributed to this profound innovation.
Mobile SIM cards not mobile phones
The original GSM Phones were so bulky that the initial idea was to make the SIM card mobile, and not the phone. In this way one could carry the card and plug it into a phone in the car, in a taxi, etc.
The founding of Comfone
Comfone was founded in 1997 after Swisscom and Vodafone launched a new joint Venture.
First Signalling hub worldwide: Global Cellular Service (GCS)
In 1997, Comfone pioneered the first international signalling and roaming hub GCS, which allowed mobile operators to reduce lead time in offering international roaming while saving implementation time and costs.
The launch of the first Swiss Data Clearing House
Comfone launched a first class Swiss Data Clearing service in 1997. All aspects of the service were and still are conducted in Switzerland, guaranteeing stability, privacy and security.
The launch of the first Swiss Financial Clearing House
Comfone launched a first class Swiss Financial Clearing service in 1997. All aspects of the service were and still are conducted at Comfone's headquarters in Switzerland, home of the world's most secure economy.
Comfone becomes a privately held subsidiary of Togewa Group
Togewa Group, headed by 3 executive board members with extensive telecom experience, from left to right – Walter Heutschi, Géraldine Philippe and Toni Stadelmann.
Development of the GSMA Tap Testing Tool Kit (TTT)
In the year 2000 Comfone's specialists lent their expertise for the development of the TTT, a user-friendly interactive windows application that provides assistance in the testing required prior to launching roaming with a new roaming partner.
Launch of world's first WiFi Roaming Hub - WeRoam
In 2001 Comfone launched WeRoam, a solution that provides access to the fragmented industry of WiFi hotspots while managing the business relations and technical interconnections for operators, service providers and Wireless ISPs.
Launch of Signalling Access Over Internet
Signalling Access over Internet (SAoI), an innovative solution launched by Comfone in 2002, offers a quick and cost-effective access method to connect operators to Comfone's infrastructure.
Launch of Comfone's GRX Service
Comfone's GRX Service, launched in 2003 is entirely separate from the public Internet and consequently offers the highest grade of availability and security.
Launch of World's first GSM Roaming Hub – Key2roam
In 2004 Comfone launched the world's first GSM Roaming Hub, taking over full financial liability and enabling Mobile Operators to extend their roaming footprint through one agreement and one roaming relation.
Comfone develops the first Electronic Invoice Data exchange (EID) interface
In 2007 Comfone developed and launched the the first EID Exchange Interface, a development that allowed the automated exchange of invoice data.
Key2roam certified as Open Connectivity Roaming Hub
In 2009 the Key2roam Hub gained certification as an Open Connectivity Roaming Hub which facilitates easier and quicker interworking and roaming, bringing benefits for consumers, operators and vendors.
Launch of Mobile Data Roaming on Key2roam
Following the dramatic increase in the use of Smart Phones, in 2010 Comfone launched the Data Roaming Solution over Key2roam fulfilling operator's needs quickly to avoid losing revenue.
Launch of the independent roaming platform "Pulse"
In 2011 Comfone launched Pulse, Comfone’s online business portal that provides insight into how to further leverage trends in your roaming traffic, meanwhile simplifying your day-to-day roaming operations.
Integration of GCS into the Key2roam Hub
2012 made way for the integration of GCS into the Key2roam Hub, which boosted the Key2roam community to 240+ members.
Integration of WeRoam into Key2roam
The WiFi Key2roam trial was launched in 2012 with the aim to “help operators to get subscribers back into the revenue stream”.
Launch of the Multi-Service IPX Backbone Network
The Comfone IPX provides a multi-service transport network for international roaming and interworking traffic. It has been designed with the objective of achieving cost efficiencies from both an operational and capital expenditure perspective. The core Comfone IPX network consists of a number of PoPs all interconnected with the highest grade of service level and the lowest possible transmit delay times at all official GSMA IPX/GRX peering locations.
Launch of the Key2roam Platform
The Key2roam Platform offers roaming and interworking connectivity to all GSM mobile network operators worldwide and an unlimited number of EAP-SIM enabled WiFi networks.
Launch of visROAM
Comfone launched visRoam – the innovative Roaming Visualization tool for Comfone’s DCH, presenting intelligently consolidated roaming data in an attractive, user-friendly format.
Financial Clearing winners
Comfone was voted the best Financial Clearing provider globally in 2013, according to a survey conducted by ROCCO.
"What an outstanding result for Comfone. What’s clear to us is that many respondees to our survey maybe knew Comfone’s competitors but they prefer Comfone. Comfone is our FCH Leader of choice in 2013…”
After significant, continued organic growth over the past few years, in 2013 Comfone reached an notable milestone, having acquired a total of 400 customers, worldwide.
Launch of first 3rd party apps on Pulse
In 2013 Comfone launched its first 3rd party apps on Pulse, offering mobile operators the opportunity to add value to their standard roaming services with the added bonus of being able to choose their preferred supplier.
Key2roam Best hub worldwide
138 Operators from 94 countries were surveyed between December 2013 and March 2014 and the results confirm that from the 11 Hubs considered Comfone’s Key2roam Hub is not only the most well-known but also the best rated Hub worldwide!
Best Financial Clearing House worldwide
The ROCCO Consulting FC Standard Survey results for 2014 are in and for the second year running, Comfone has been rated the number one Financial Clearing House worldwide! 127 Operators from 67 countries were surveyed between October and December 2014.
Launch of the new App - Signalling Tracing
Comfone’s Signalling Tracing App offers a user-friendly interface for authorized members of the MNO to query the signalling flow for a given subscriber and identify roaming issues.
Best Data Clearing House worldwide
Comfone was the clear winner when it came to the results of the best rated DC service, being the only provider, from the 10 providers rated, to score a rating over 4.0 out of a possible 5.0.