Comfone

rated in top 500 IT companies in Switzerland

WE ARE HIRING!

Working for Comfone

Working for Comfone provides you with the opportunity to broaden your horizons through gaining experience in a global market, surrounding yourself in an international work environment and furthering your experience in a contemporary workplace.

With over twenty years of experience in the telecom industry providing mobile roaming services, Comfone has achieved significant success, steady growth and continues to expand its global customer base year after year.

Head of Marketing and Sales Support

With over twenty years of experience in international telecoms, Comfone plays a key role in shaping the mobile roaming industry. Steady innovation and continuous expansion of our global customer base of over 600 companies is at the forefront of the company strategy. Comfone offers an international work environment and the opportunity to excel in a global market.

In order to lead our Marketing and Sales Support team at our headquarters located in Bern, we are seeking:

Head of Marketing and Sales Support (100%)

to start work immediately or at a later date by agreement.

The role

Providing leadership and overall management to a team of three employees
Implementing and maintaining an effective operational/staffing model including recruiting, training, managing, motivating and developing the team
Global and regional marketing and sales campaign management from concept realization to execution
Content management for online and traditional marketing and communication channels
Concept development and execution of large customer events and conferences
Development and management of CRM system used for lead and database management
Key contributor to company-wide marketing strategy and overall brand owner
Bid management including resource allocation, response co-ordination and submission
Responsible for the marketing and sales support budget and budget adherence

Your ideal profile

Completed university education in the field of marketing communications
Native English speaker with excellent written and verbal communication skills
Solid organizational skills including attention to detail and multi-tasking skills
Hard working team player with a hands on attitude
Digital marketing experience including SEO/SEM and Google Analytics an advantage
Ability and willingness to travel internationally three to four times a year
Swiss or EU/EFTA citizen (with a work permit B or C)

We offer

The Comfone team is 30 nationalities strong and we will give you the opportunity to demonstrate your skills and contribute ideas while supporting your personal and professional development. If you are looking for the opportunity to contribute your expertise to meaningful and rewarding work in a successful company, we invite you to learn more about this exciting position.

CONTACT HR

Network Operations Engineer

Network Operation Engineer

Comfone is a dynamic and multicultural company providing services in the field of international mobile communication. Comfone develops markets and manages a complete range of roaming, inter-carrier and hub-based services. With over twenty years of pioneering experience in the mobile communications market, Comfone has achieved significant success, steady growth and expanded its customer base all over the world. Our ambition is to be the leading roaming service provider in international mobile communications.

To reinforce our team at our headquarters located in Bern and further increase our market share, we are seeking a

Network Operations Engineer

Your principal tasks

Support of our international mobile operator customers for Comfone’s signalling, GRX/IPX and roaming hub services
Handling of customer inquiries for troubleshooting, service performance analysis and reporting
Implementation, testing and documentation of new customer services
Monitoring of Comfone international networks (SS7, IPX, GRX) and service systems (STPs, DRAs, roaming hub)
On-call duty service for 24/7 emergency support

Your ideal profile

Good communication skills with sensibility to an international environment
Technical education in telecommunications with knowledge in IP and SS7. Experience with SCCP, Diameter, GTP and DNS protocols and roaming technology is a plus
English proficiency in both verbal and written communication. Other languages are a plus
Team spirit and willingness to do on-call duty service
The position is open to Swiss and EU nationals, and to holders of a valid Swiss work permit. The position is based in Bern, Switzerland.

We offer

The opportunity to work in the dynamic environment of international mobile communications with multifaceted responsibilities and tasks. If you are looking for the opportunity to contribute your skills to stimulating and rewarding work in a successful company, we invite you to learn more about this exciting opportunity.

CONTACT HR

Software Developer

With over twenty years of experience in the international telecoms, Comfone is a shaper in the mobile roaming industry. Comfone strives for steady innovation and continuously expands its customer base to reach today 600+ mobile network operators. Comfone offers an international work environment and the opportunity to excel in a global market. More about us: www.comfone.com

Software Developer (m / f) 100%

Are you looking for a new, meaningful opportunity, to develop your skills as a software developer? Then this position is the right one for you!

Your responsibilities

Do you program with passion and would you like to apply your skills and creativity to exciting projects? In this diverse position, with various responsibilities you will be involved in the following areas:

New or further development of web applications (eg ePayment) for our customer portal, Pulse
Collaborating with the software development team on different projects
Performing analyses and developing and implementing technical concepts

Who you are

Completed apprenticeship as computer scientist with Swiss Federal Certificate of Competence
Experience in web application development and object-oriented programming
Databases: Oracle, PL / SQL, MongoDB
Communicative and independent personality
Ability to grasp new concepts quickly and excellent attention to detail
Swiss resident, fluent in written and spoken English, good German language skills

We offer

We offer you varied challenges in a growth-oriented market. Through demonstrating commitment and showing initiative, you will have the opportunity to play a key role in shaping the future of our dynamic and highly successful company.

Have we attracted your interest? Then we look forward to receiving your complete online application.

CONTACT HR EN DE

Service Delivery Manager

With over twenty years of experience in the international telecom industry, Comfone is a shaper in the mobile roaming industry. Comfone strives for steady innovation and continuously expands its customer base to reach today 500+ mobile network operators. Comfone offers an international work environment and the opportunity to excel in a global market.

In order to reinforce our team in Bern we are seeking a

Service Delivery Manager

In our teams, everyone counts – and we want your unique way of thinking. You bring the talent, and we will provide the rest!

Your responsibilities

Interface regularly with Sales, IP connectivity suppliers, VAS vendors and IPX team to support Comfone’s customers
Serve as a single point of contact responsible for the implementation of Comfone services
Analyse customer’s technical requirements and propose optimal cost efficient solutions to fulfil customer’s needs
Discuss technical implementation part with customers (implementation documents, call flows, diagrams)

Who you are

High commitment and strong customer focus
Technical degree (University degree or higher education)
Several years of proven experience in Telecom (SS7 Signalling, Diameter Signalling, GRX)
Proactive approach and strong management skills
Knowledge about Data Clearing and Financial Clearing processes is a plus
Fluent in spoken and written English, extra languages are a plus
You are willing to work in Bern, Switzerland
The position is open to Swiss and EU nationals, and to holder of a valid Swiss work permit

We offer

The Comfone team is 30 nationalities strong and we will give you the opportunity to demonstrate flair and contribute ideas while supporting your personal and professional development. If you are looking for the opportunity to contribute your skills to vital and rewarding work in a successful company, we invite you to learn more about this exciting job.

Apply online if this sounds like your next challenge.

Please include your cover letter, CV incl. photo and relevant references or certificates.

CONTACT HR

IP Network Engineer

With over twenty years of experience in international telecoms, Comfone plays a key role in shaping the mobile roaming industry. Steady innovation and continuous expansion of our global customer base of over 600 companies is at the forefront of the company strategy. Comfone offers an international work environment and the opportunity to excel in a global market.

In order to reinforce our operation’s team in our headquarter located in Bern, we are seeking

IP Network Engineer – (m/f) 100%

to start work immediately or at a later date by agreement.

Your main tasks

In this challenging position you will be responsible for the following areas:

Design and operate the development of the 100+ nodes IP network of Comfone
Implement and operate MNOs access links to Comfone IPX, incl. planning, documentation, testing and technical support to Comfone customers and peering partners
Management of nodes/links upgrade in coordination with L2/L3 suppliers
Proactive monitoring and capacity management of the network to provide five nine service availability
Service troubleshooting worldwide and resolution of technical incidents
2nd level on-call duty service to internal and external parties

Your ideal profile

Education in telecommunications
CCNA level education/know-how and experience with BGP
Experience with Cisco routers/switches
Experience in operating large IP transit networks (e.g. ISPs) is a plus
Knowledge of IPX/GRX industry and related services is a plus
Dynamic, communicative and reliable personality
Good knowledge of the English language (written and oral). Extra languages a plus
You are willing to work in Bern, Switzerland
The position is open to Swiss and EU nationals, and to holder of a valid Swiss work permit

We offer

The Comfone team is 30 nationalities strong and we will give you the opportunity to demonstrate your skills and contribute ideas while supporting your personal and professional development. If you are looking for the opportunity to contribute your expertise to meaningful and rewarding work in a successful company, we invite you to learn more about this exciting position.

CONTACT HR

ICT Senior System Engineer

With over twenty years of experience in the international telecoms, Comfone is a shaper in the mobile roaming industry. Comfone strives for steady innovation and continuously expands its customer base to reach today 600+ mobile network operators. Comfone offers an international work environment and the opportunity to excel in a global market.

In order to reinforce our operation’s team in our headquarters located in Bern, we are seeking an

ICT Senior System Engineer (m/f) 80-100%

to join our organisation immediately or by agreement.

As a committed computer scientist, your focus will be the efficient and effective operation of our modern IT infrastructure. Together with your new team colleagues, you will be responsible to enhance the production, test and development environments as well as to solve problems in close cooperation with the development and network teams. You will bring skills, which will help us to automate internal IT processes and operate our heterogeneous infrastructure in a highly qualified manner.

We will give you freedom to handle your tasks independently and to further develop yourself. Together with a highly motivated team, you will take care of a wide range of products (including OracleDB, MongoDB, MS SQL, VMWare, NetApp, Cisco UCS & HyperFlex, Linux and Windows operating systems). You will also support the team with its 3rd level on-call service.

What you bring

Higher degree in computer science and practical experience as a system engineer
You already have experience in automation and orchestration (DevOps) or you would like to further develop your career in this direction
You have broad knowledge in Linux (CentOS), as well as Windows and you are open to try new products
Experience with one or more of the following technologies: Scripting (Unix Shell / PowerShell), Oracle DB, MongoDB, MS SQL, Nagios, DevOps Tools (Ansible/AWX)
You like to work on database concepts and implementations (SQL and NoSQL)
You have good knowledge of storage systems (NetApp, HyperFlex) and virtualization (VMWare) or you are ready to assimilate it

Who you are

A team-oriented, open personality with a structured and solution-oriented style of work, who approaches tasks proactively and with drive
You are used to work independently and have a distinct quality awareness
Versatile (all-rounders) and willing to familiarize yourself with new topics and to deal with new applications/systems
You live in the Bern area and have a driving license Cat. B
You are ready to communicate and interact daily with your colleagues in German and English

We offer

The Comfone team is 30 nationalities strong and we will give you the opportunity to demonstrate your skills and contribute ideas while supporting your personal and professional development. If you are looking for the opportunity to contribute your expertise to meaningful and rewarding work in a successful company, we invite you to learn more about this exciting position.

Apply online if this sounds like your next challenge.

Please include your cover letter, CV incl. photo and relevant references or certificates.

CONTACT HR

DevOps / System Engineer

With over twenty years of experience in the international telecom industry, Comfone is a shaper in the mobile roaming industry. Comfone strives for steady innovation and continuously expands its customer base to reach today 500+ mobile network operators. Comfone offers an international work environment and the opportunity to excel in a global market.

To reinforce our IT team for the development of Comfone’s new DMS service we are seeking an experienced

DevOps / System Engineer – (m/f) 80-100%

to join us immediately or by agreement

Your main tasks

In this challenging position you will be responsible for the following areas:

Develop and operate Comfone’s new Data Management Service (big data mining service)
Operate and optimize technical processes for the acquisition of data at Customer premises for processing on a state of the art private virtualized server infrastructure
As member of the IT team, contribute to the capacity planning and operation of Comfone’s IT services to achieve five-nines availability and maintain the highest security standards
3rd level internal on-call duty service to support Comfone’s IT services

Your ideal profile

Engineering degree in IT or software
Experience with Linux (CentOS) and shell scripting is required
Experience with databases (Oracle, MongoDB), virtualization (VMWare) and container virtualization (Kubernetes, OpenShift), orchestration and automation (Ansible) is a plus
Knowledge in software programming and IP networks is a plus
Experience in large scale deployment and operation of physical servers at customer premises (CPEs) is a plus
Good knowledge of the English language (written and oral). Extra languages are an asset
Dynamic, communicative and reliable personality
You are willing to work in Bern, Switzerland
The position is open to Swiss and EU nationals, and to holder of a valid Swiss work permit

We offer

Comfone will give you the opportunity to demonstrate flair and contribute ideas while supporting your personal and professional development. If you are looking for the opportunity to contribute your skills to vital and rewarding work in a successful company, we invite you to learn more about this exciting job.

Apply online if this sounds like your next challenge

Please include your cover letter, CV incl. photo and relevant references or certificates.

CONTACT HR EN DE

Meet some of our team members

Fiona McLeod Service Coordinator

“A multicultural mix of friendly faces, interesting characters, and a familiarity which is really quite unique. Secondly Comfone has always offered me the chance to develop my skills and knowledge in a variety of areas from data clearing to Roaming Management, and Hubbing to Financial Clearing.”

Florian Bossert Roaming Coordinator

"We are one big, multicultural & ambitious unit who pulls the rope in same direction. Comfone is sportive and smart while never hiding the company’s advantageous humour.”

Katherine Buschang Roaming Coordinator

"Working for Comfone is not only about the job. I enjoy coming to work here and have ever since I started to work for this company. The people I have met over the years have become my family and the customers that we get to interact with are just amazing. Comfone has given me the chance to work with people from all over the world and I have been exposed to so many different cultures. The international connections that I have built up I am sure will last me a lifetime.”

Florian Bossert
Roaming Coordinator

Where are you from and how did you end up at Comfone?

I am Swiss. I came from the hospitality industry and studied how to offer high-level customer service to achieve the very best customer satisfaction. High performance service is my daily goal.

What do you do at Comfone?

I’m a Roaming Coordinator.

What about Comfone do you love most?

We are one big, multicultural & ambitious unit who pulls the rope in same direction. Comfone is sportive and smart while never hiding the company’s advantageous humour.

What’s your favourite international destination?

Vietnam. The food is great and the people are lovely!

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graduation hat and diploma

Career Development

Working for Comfone will give you the opportunity to make a difference and contribute to future roaming innovations. As an equal opportunity employer Comfone offers excellent benefits, employee development opportunities and the possibility for a long-term working relationship.

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Fringe Benefits

Working for Comfone also provides you with additional social and financial benefits enhancing your professional and personal development and your overall job satisfaction.

company building

Modern Facilities

Comfone’s headquarters are easily accessible from the Bern city centre. Comfone offers a modern workplace with excellent facilities including a bistro that serves warm food and a salad buffet at lunch. Our bright and spacious offices make for a pleasant and comfortable work environment.

Find us

Comfone’s headquarters are easily accessible from the Bern city centre and surrounding areas. We are located just a 5 minute walk from the “Galgenfeld” bus stop, where buses run regularly (every 5 -10 minutes) and 5 minutes by car to the nearest highway exit.

Contact HR

Sarah Seibt
HR Manager
This email address is being protected from spambots. You need JavaScript enabled to view it.
Tel. +41 31 341 10 10

Our address

Comfone AG
Nussbaumstrasse 25
P.O. Box
CH-3000 Bern 22
Switzerland
Tel. + 41 31 341 10 10

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