Company today

Who we are

Today, the Key2roam Platform boasts 600+ members and offers roaming and interworking connectivity to all GSM mobile network operators worldwide.


Comfone proudly employs around 115 people from more than 40 different nationalities. Our cultural diversity is the cornerstone of our company culture and drives our creativity, consistent innovation, drive and understanding of our global market.

The majority of staff are based at Comfone’s headquarters in Bern, Switzerland with the remaining working from our global regional offices, following the sun to ensure 24 hour service to all of our customers.

— Comfone’s current strategy was developed in 2010 and has transformed the company into what it is today, a lean, financially stable organisation delivering a simplified solution with guaranteed Swiss precision.





To bring together what belongs together

— To continue to enhance and develop the Key2roam Platform into the world’s most diverse and reliable complete roaming solution combining IPX, Signalling, GRX, Data Clearing, Financial Clearing, Hubbing and Roaming Management services.

Organic growth and a solid foundation

— Through offering an unbeatable price to service quality ratio, to grow our customer base organically and consequently the Key2roam Platform community. To capture new market segments, further extending the Key2roam Platform global coverage and offering an extended, more superior service.

Simplicity and transparency

— To offer simplified roaming and reduced complexity through a single service agreement and transparent pricing models. Through integration of the service layers, providing transparency that allows customers to optimise their roaming business and identify new revenue opportunities.

An open roaming platform

— To create an open platform where Comfone and different 3rd party suppliers offer a continuously growing number of Apps and Value Added Services.




    Contributors to roaming innovations since 1991
    Swiss quality guaranteed
    A natural Approach to business development
    Fast, adaptable and efficient
    The world’s most secure economy
    One vendor. One connection. One monthly invoice. All services.



The executive team at Comfone combines a wealth of telecommunications and management experience with a focus on ensuring that Comfone’s services and Apps lead the industry in value for money, quality and simplicity.

Each Executive Board member is committed to ensuring that they deliver the highest level of professionalism both toward Comfone’s growing customer base and through their style of management.

This Approach guarantees both the highest level of service delivery and a professional and motivating working environment.

— 65 years working for Comfone between 5 Executive Board members


daniel heutschi

Daniel Heutschi

Daniel Heutschi graduated from the University of St. Gallen, Switzerland, with a Masters degree in Economics.

Following his studies Daniel joined UBS AG where he undertook various roles within the department of Corporate Clients and Mergers & Acquisitions.

In 2004, Daniel joined Comfone as Product Manager. He was responsible for the development and growth of Comfone's innovative service, the Key2roam Hub. Daniel was appointed CFO at Comfone in August 2011 and in this role was responsible for managing Comfone's internal financial processes and the complete Clearing Services Portfolio.

In November 2015, Daniel took on a new challenge as CFO at Diaconis. His responsibilities included complete management of the internal financial processes for the well-respected foundation offering old age housing and care, palliative care and professional integration.

In April 2018, Daniel was appointed as Comfone’s CEO.



laurent frelechoux

Laurent Freléchoux

Laurent Freléchoux, Comfone's Chief Technical Officer, graduated in Software Engineering from the Swiss Federal Institute of Technology, Lausanne and then carried out an MBA at IMD, Lausanne.

Laurent began his professional career at NEC C&C Research Laboratories in Japan, he then joined IBM Research Laboratory, Zurich in the field of IP and mobile telecommunications. Laurent then carried out a consulting project with Vodafone Hungary as part of his MBA studies. In 2004, he joined Togewanet as Product Manager for the Weroam WiFi service and took over the product management of the Signalling service, and then the entire IPX Service portfolio at Comfone AG.

From August 2013 to December 2018, Laurent worked as Executive VP IPX Services. In this role, he was responsible for managing the product marketing and operations of Comfone's IPX Service portfolio that include the Signalling, GRX and IPX services. In January 2019, Laurent was appointed as Comfone's CTO.



olivier bouchaud

Olivier Boucaud
EVP Sales

Olivier Boucaud, Comfone's Executive VP Sales, holds an Honors degree in Economics from the University of Salamanca and a Masters in International Business from the University of Poitiers.

Olivier's product sales experience ranges from various products and services in diverse industries, each time starting up and managing distribution channels in international markets.

His career brought him to Sweden and then to Switzerland where in 2003 he joined Togewanet as Sales Director for Western Europe. In 2007, he joined Comfone in order to develop sales in Europe and later led the EMEA sales team.

Olivier was appointed Executive VP Sales in May 2015 and now he drives Comfone's global sales operations and strategy.



roberto lima

Roberto Lima
EVP Hubbing & Clearing

Roberto Lima studied Electrical Engineering, with a focus on Telecom at the Brazilian National Institute of Telecommunications (INATEL). Additionally, he completed postgraduate studies in Telecom Engineering at the University of São Paulo (USP), Brazil and then carried out an MBA at IBMEC Business School, Belo Horizonte, Brazil.

Roberto began his professional career at TIM Brazil in Belo Horizonte working with International and National Roaming, Mobile Value Added Services and GSM initiatives and then joined TIM Brazil headquarters in Rio de Janeiro as Roaming Manager. For two years he also acted as Chairman Roaming & Billing Working Group of GSMA Latin America. In November 2007, he joined Comfone as Sales Director Latin America and then moved to Switzerland in December 2008 as Sales Director Southern Europe. In 2009 he was appointed as VP Regional Sales and led the sales activities for Africa, Middle East, Latin America and the Caribbean. From December 2014 he was appointed VP Regional Sales and Director Hubbing Services.

Roberto was assigned the role of Executive VP Hubbing and Clearing Services in January 2019 and in this role is responsible for Comfone's Key2roam Hub, Global Cellular Service, Data and Financial Clearing services.



marc stadelmann

Marc Stadelmann
EVP Development

After completing his apprenticeship as an electronic technician in Bern, Marc Stadelmann graduated at the University of Applied Science in Lucerne, Switzerland with a Bachelor’s degree in Business Information Technology.

Following his studies, Marc joined PostFinance AG in 2005 where he undertook various roles within the department of Product Development and Projects. He started as a Business Analyst performing analyses work on the customer base. During this time, Marc graduated from the University of Applied Science in Bern with a Master’s degree in Economics.

Marc then moved on to become a product manager and in parallel a project leader. Several years later Marc was, additionally appointed as team leader for Liquidity Solutions. The team included a broad range of products such as: Notifications, Pooling, Technical Channels, Testing Possibilities for the customers plus Money Market Business.

In Spring 2018, during the successful introduction of a new core banking system at PostFinance in the role of Subject Matter Expert, Marc decided to join Comfone. Marc was appointed Executive VP Development at Comfone in July 2018 and in this role, he is responsible for managing the project portfolio.

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