Do more with less: how Roaming Managers can gain global coverage

In today’s busy roaming world, establishing roaming agreements with MNOs is becoming increasingly challenging. Roaming Managers might feel that they are in an uphill struggle!   But don’t worry, you are not alone in these challenges!   At Comfone, we hear increasingly from Roaming Managers about the challenges that they face when it comes to […]

25,000 connections, made simple

At Comfone, we like to keep things simple.   Simplicity allows us to understand things properly. It frees up our time and energy to focus on important tasks. It reduces the likelihood of errors.   All of our services are designed to be simple to understand, transparent to use and easy to work with, and […]

4 tips for providing great customer service

Customer service

The aim of this blog post is to explain the skills and techniques that I have learnt over the years as well as the way that I use them to provide great customer service. My background is actually in hotel management, and although this might sound worlds away from the roaming business, I find that […]

Borderless Connectivity

GSMA

5G is the fifth generation mobile communication standard, providing very high speeds with very low latency. As it becomes more embedded, it will change the world as we find it by bringing connectivity to billions of IoT (Internet of Things) devices. This is set to revolutionize many tech areas such as Augmented Reality, Virtual Reality, […]