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Roaming is about cooperation

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 Roaming can be turned on by our phones in one swipe, but it's not 1-swipe task for operators to implement. On average, each single network is connected to 600-700 other networks around the world. This allows subscribers to roam reliably worldwide. Did you know and there are more than 1200 operators globally?   Roaming agreements Thi...
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275 Hits

The Future of Roaming

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In the roaming industry, progress is fast. Subscribers' expectations are constantly increasing, the industry is expanding to include new groups and devices and we all need to keep moving forward. One of the biggest challenges in our industry is to anticipate the direction that the industry will take. We all need to plan our next steps accordingly, ...
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517 Hits

The challenges of finishing a Master's degree and finding an international job during a pandemic

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 We are living through difficult and uncertain times. Having recently completed my Master's Degree, I find myself at the beginning of my career during a global pandemic.  In this blog, I will discuss my experience of finishing my degree, looking for work and moving internationally, all throughout COVID-19.  Completing my Master'...
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350 Hits

Hubbing and Clearing: A collaborative approach

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When Key2roam Hub was launched 16 years ago, only a few roaming relations were opened and managed by the pioneering Hub in the market. Today we proudly boast more than 450 networks and over 24,000 connections worldwide. During peak season, we manage over 2.1 million happy roamers using our connections.  In my role as EVP of both Hubbing and Cl...
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965 Hits

4 tips for providing great customer service

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The aim of this blog post is to explain the skills and techniques that I have learnt over the years as well as the way that I use them to provide great customer service. My background is actually in hotel management, and although this might sound worlds away from the roaming business, I find that many of the skills I learnt in my studies are applic...
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644 Hits

Borderless Connectivity

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5G is the fifth generation mobile communication standard, providing very high speeds with very low latency. As it becomes more embedded, it will change the world as we find it by bringing connectivity to billions of IoT (Internet of Things) devices. This is set to revolutionize many tech areas such as Augmented Reality, Virtual Reality, Robotics an...
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942 Hits

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