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Never miss a termination deadline

Discount Agreements is a powerful web-based application used to support your IOT Discount Agreement management. Keep track of all your discount agreements, don’t miss any termination deadlines with automatic e-mail reminders, store all documents in a data repository and chat internally and externally with your roaming partners. This App also enhances the functionalities of Pulseforce and is the perfect fit with visROAM.

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Customer Testimonials
 
 
Unwavering customer satisfaction
 
Tusmobil Slovenia Logo
"I was postponing the migration. I thought that it was going to be a huge and never-ending project. Nevertheless, we finally carried it out in December 2013 and we were thrilled to see that the migration to Comfone was really smooth and completed even faster than planned. Comfone assigned a personal migration manager to this task, who guided us through the whole process until the implementation was done." Read the full testimonial
Merima Košorok, Head of International Wholesale Department , Tušmobil
 
Vivacell South Sudan
"Many thanks for your efforts and flawless DCH migration. Please convey our gratitude to the rest of the team."
Khalil Kassab, Commercial Director, Vivacell
 
TriMob LLC
"TriMob LLC is very grateful for your support, efforts and professionalism. We hope also to rely on Swiss quality in future."
Vlad Burgazlii, TriMob LLC
 
Union
“The migration of Union Wireless’s data clearing services to Comfone was smooth and clean. Comfone’s structure and processes ensure accuracy. The few issues identified during the implementation process were primarily the correction of errors brought to the attention of Union by Comfone and were resolved within a matter of hours.”
Eric Woody, CTO and COO, Union Telephone Company
 
Tele2
"Comfone has good processes and routines. This really shows in their clearing services. They are quicker in collecting both invoices and receiving payments from the roaming partner. When we request information or help this is always done on the same day. This is something we did not have with our former supplier." Read the full interview.
Olle Källström, Senior Project Manager, Tele2
 
m:tel
"Some of the many advantages of Comfone's Data Clearing House are the powerful IOT Check (included in the standard DC service!) which enabled us to cut the cost on the outbound roaming. Every reported issue was solved in two working days (most of the issues were solved during the day of reporting) and not to forget the flexible and detailed reporting tool."
Vjekoslav Vujicic, m:tel Bosnia
 
Telenor
"Our DCH migration to Comfone on New Year’s eve was not a problem! All communication and file flow between DCHs was followed up by Comfone which meant there were no losses. It is not a big deal to change DCH/FCH, it is an opportunity to improve and experience a better service. Thank you Comfone!"
Dunja Gligoric, Telenor Serbia
 
Telekom Slovenije
"Telekom Slovenije d.d decided to change clearing houses primarily to gain better quality from DCH and FCH. The preparation started a few months before migration date and we did not have much additional work, as Comfone took care of all major things and it was easy just to provide them with basic info and they made a great migration plan. Before migration we had a workshop and it was a pure pleasure for us to meet all colleagues from Comfone involved in the DCH and FCH business. That workshop was on a very high level, which we really appreciated. We migrated on 1st January 2013. The date was critical, as on that day there is always very high traffic, however we did not even not notice that we had migrated it was done perfectly. Since that day we have been extremely satisfied with all services and we finally have a service provider who`s priority is a quality. Not to mention, the people at Comfone are very nice and helpful, simply great!"
Mateja Sonc, International Carrier Services, Telekom Slovenije

Based on real-time data from Comfone’s FC system


The administration of multiple accounts and currencies is one of the challenges of managing finance in the roaming department. Taking this challenge into account, Comfone’s Financial Tracker provides full transparency for every single Financial Clearing transaction based on real-time data from Comfone’s Financial Clearing system, combined with all of the data from Credit Suisse bank accounts.

 

Introducing ePayments

- Real-time handling of financial clearing payments

 

ePayments is the newest feature offered as part of the Financial Tracker app.

 

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Gain complete transparency into your CDA transactions

Comfone’s Customer Dedicated Account (CDA) App, a sub app of the Financial Clearing App, provides Comfone’s Financial Clearing customers with direct access to the transactions reflected in their bank account at Credit Suisse.

The CDA App combines the transaction information collected directly from Credit Suisse with the financial clearing operational data related to each transaction, thus providing full transparency on each position in a user-friendly format with a great level of detail.

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Comfone Data Clearing
 
  
The Clearing Engine and the Key2roam Platform
 
 
Comfone's Key2roam Platform
 
The Key2roam Platform offers roaming and interworking connectivity to all GSM mobile network operators worldwide and an unlimited number of EAP-SIM enabled WiFi networks.
Through one connection to Comfone's Key2roam Platform you gain access to the complete service portfolio. Not only does Key2roam intelligently consolidate Comfone's services into a complete roaming solution, you can customise the Key2roam offering by selecting only the service layers you need based on your requirements.
The Key2roam Platform is based on an innovative high tech platform including various engines that allow state of the art automation and can therefore offer an unbeatable price for Swiss service quality.
Clearing Details
 
Figure 1: The Platform Engines
 
The Clearing Engine
 
Based on the latest IT infrastructure, the Clearing Engine is developed and maintained internally. Designed to fully support the GSMA standards, it grants a perfect inter-operability between Data, Financial and NRTRDE services. Furthermore, it can also work in combination with other DCHs or FCAs.
  
Data Clearing Systems and Features
 
 
Data Clearing Systems
 
Designed with customer’s needs in mind, Comfone DC System is designed to implement any customised process flow to manage roaming traffic according to specific scenarios.
To this extent, a set of features, basic and optional, that can be combined to create a customised Clearing Service Package to fully support the specific needs of the Customer. Swiss precision is what we aim to provide.
 
Clearing Details DC Sys
 
Figure 2: Comfone Data Clearing Processes
 
Data Clearing Features
 
  • Full TAP Validation, configurable for each relationship, granting high TAP data quality on private and public interface.
  • Full support of Rejects & Returns process (RAP), including Rap Dispute management.
  • Full set of additional features, like TAP Creation, Rating and Re-rating, Special Processing and Format Conversions

Financial Clearing and the Key2roam Platform

The Key2roam Platform offers ONE integrated roaming solution for your bilateral and hub relations and presents the perfect interconnection, synchronisation and transparency between the service layers, including the Financial Clearing layer - more about the key2roam Platform.

The Financial Clearing Service layer guarantees a Swiss Finance experience and the highest possible quality, is fully GSM compliant, reliable, customer oriented and innovative.

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Global presence

Comfone has regional offices around the globe. Click here to find your regional representative.

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Contact us

For any questions or to schedule a meeting, contact our events team at events@comfone.com

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