DMS

Providing business intelligence

Comfone can help you to monetise your business and provide you tailor-made solutions. Learn how.

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Chat and exchange ideas

The Comfone Projects App allows users to interact in all relevant ongoing projects with Comfone. The app provides an overview of all open projects, a Chat function, document upload option and the possibility to add selected team members to each individual project.

The Comfone Projects App offers users the option to chat with team members from both the customer side and from the Comfone team. The chat function includes the possibility to send notification emails to project team members. The project owner can define who is in the project team by adding and removing members under the “Team” tab. Team members can also upload files and documents to the project which are then visible to the project team in both the chat feed and the “Documents” tab.

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Sophisticated Big Data Management


DMS is the intelligent evolution of the Key2roam Platform and the culmination of Comfone’s Big Data innovations.

Offering insights into both operational and commercial performance of your roaming network via user-friendly, interactive apps, Comfone’s state-of-the-art Data Management Services provide all the business intelligence required for future growth and increased profitability of your roaming business.

Gain complete transparency across all roaming data channels, reveal hidden costs and capture new revenues by utilizing Comfone’s suite of DMS apps today!

Rui Ribeiro
Rui Ribeiro
Head of DMS

The DMS is a vehicle that places our customers in the driving seat for them to revolutionise their roaming business. Not only does it make Big Data accessible, it allows the monetisation of it.
With DMS your Data can be analysed for insights that lead to better decisions and strategic business moves.

Unmute Silent Roamers

Take control of your roaming business and capture new revenues by identifying your silent roamers and targeting them with attractive roaming packages.
Grow your roaming business into this vast segment by developing tailor-made queries and powerful reports to empower your targeted marketing and sales campaigns.

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Comfone’s suite of DMS apps - Vantage


Vantage

Utilise this comprehensive Vantage point to observe your important business KPIs. Stay on top of your roaming business with this App. An interactive world map displays all critical issues. Define your own thresholds to get automated notifications.

Monitor Permanent Roamers

Establish a fair roaming policy on your network and monitor your and your partners’ Permanent Roamers.
Manage your discount agreements with accuracy by leveraging the precision of your Permanent Roamers reports.

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Comfone’s suite of DMS apps - iQuery


iQuery

Define your own queries to access the CDR, Signalling, IMSI and other Data Marts to create your own Data Marts. You don’t need to be a SQL expert. Simply build your own queries within the integrated GUI. For further analysis, use the Pulse Apps or export the data (Excel, csv). All is fully embedded within Comfone’s Data Management Service.

Comfone’s suite of DMS apps - Hawkeye


Hawkeye

The App allows you to monitor the condition of your roaming network based on individual or combined SS7, Diameter and GTP-C signalling transaction KPIs. Identify the status near real time. An interactive world map serves as the basis for analysis with thresholds and powerful drill-down functions.

Sponsored Roaming subscribers unveiled!

Apply the power of Big Data analytics to detect traffic from Sponsored Roaming subscribers in your network.
Utilize this otherwise hidden intelligence as a powerful tool during your negotiations with roaming partners.

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Request Access to Pulse

Pulse, Comfone’s online business portal fully integrates the complete portfolio of services and apps. If you do not yet have access to Pulse, contact the Pulse administrator in your organisation or contact pulse@comfone.com

For more information on how to set up Pulse, please check out this video.

Global presence

Comfone has regional offices around the globe. Click here to find your regional representative.

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Contact us

If you have any questions about any of our services or would like to schedule a meeting, please contact our Sales Operations team at sales.operations@comfone.com

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