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Data Management Services

Sophisticated Big Data Management

DMS is the intelligent evolution of the Key2roam Platform and the culmination of Comfone’s Big Data innovations.

Offering insights into both operational and commercial performance of your roaming network via user-friendly, interactive apps, Comfone’s state-of-the-art Data Management Services provide all the business intelligence required for future growth and increased profitability of your roaming business.

Gain complete transparency across all roaming data channels, reveal hidden costs and capture new revenues by utilizing Comfone’s suite of DMS apps today!

Stefan Renfer
Stefan Renfer
Head of Big Data & Analytics

The DMS is a vehicle that places our customers in the driving seat for them to revolutionise their roaming business. Not only does it make Big Data accessible, it allows the monetisation of it.

Rui Ribeiro
Rui Ribeiro
Technical Product Manager

With DMS your Data can be analysed for insights that lead to better decisions and strategic business moves.

Unmute Silent Roamers

Take control of your roaming business and capture new revenues by identifying your silent roamers and targeting them with attractive roaming packages.
Grow your roaming business into this vast segment by developing tailor-made queries and powerful reports to empower your targeted marketing and sales campaigns.


Comfone’s suite of DMS apps - Vantage


Utilise this comprehensive Vantage point to observe your important business KPIs. Stay on top of your roaming business with this App. An interactive world map displays all critical issues. Define your own thresholds to get automated notifications.

Never miss a termination deadline

Discount Agreements is a powerful web-based application used to support your IOT Discount Agreement management. Keep track of all your discount agreements, don’t miss any termination deadlines with automatic e-mail reminders, store all documents in a data repository and chat internally and externally with your roaming partners. This App also enhances the functionalities of Pulseforce and is the perfect fit with visROAM.




Gain complete transparency into your CDA transactions

Comfone’s Customer Dedicated Account (CDA) App, a sub app of the Financial Clearing App, provides Comfone’s Financial Clearing customers with direct access to the transactions reflected in their bank account at Credit Suisse.

The CDA App combines the transaction information collected directly from Credit Suisse with the financial clearing operational data related to each transaction, thus providing full transparency on each position in a user-friendly format with a great level of detail.




Based on real-time data from Comfone’s FC system

The administration of multiple accounts and currencies is one of the challenges of managing finance in the roaming department. Taking this challenge into account, Comfone’s Financial Tracker provides full transparency for every single Financial Clearing transaction based on real-time data from Comfone’s Financial Clearing system, combined with all of the data from Credit Suisse bank accounts.


Introducing ePayments

- Real-time handling of financial clearing payments


ePayments is the newest feature offered as part of the Financial Tracker app.


financial tracker home



Comfone Data Clearing
The Clearing Engine and the Key2roam Platform
Comfone's Key2roam Platform
The Key2roam Platform offers roaming and interworking connectivity to all GSM mobile network operators worldwide and an unlimited number of EAP-SIM enabled WiFi networks.
Through one connection to Comfone's Key2roam Platform you gain access to the complete service portfolio. Not only does Key2roam intelligently consolidate Comfone's services into a complete roaming solution, you can customise the Key2roam offering by selecting only the service layers you need based on your requirements.
The Key2roam Platform is based on an innovative high tech platform including various engines that allow state of the art automation and can therefore offer an unbeatable price for Swiss service quality.
Clearing Details
Figure 1: The Platform Engines
The Clearing Engine
Based on the latest IT infrastructure, the Clearing Engine is developed and maintained internally. Designed to fully support the GSMA standards, it grants a perfect inter-operability between Data, Financial and NRTRDE services. Furthermore, it can also work in combination with other DCHs or FCAs.
Data Clearing Systems and Features
Data Clearing Systems
Designed with customer’s needs in mind, Comfone DC System is designed to implement any customised process flow to manage roaming traffic according to specific scenarios.
To this extent, a set of features, basic and optional, that can be combined to create a customised Clearing Service Package to fully support the specific needs of the Customer. Swiss precision is what we aim to provide.
Clearing Details DC Sys
Figure 2: Comfone Data Clearing Processes
Data Clearing Features
  • Full TAP Validation, configurable for each relationship, granting high TAP data quality on private and public interface.
  • Full support of Rejects & Returns process (RAP), including Rap Dispute management.
  • Full set of additional features, like TAP Creation, Rating and Re-rating, Special Processing and Format Conversions
Monitor Permanent Roamers

Establish a fair roaming policy on your network and monitor your and your partners’ Permanent Roamers.
Manage your discount agreements with accuracy by leveraging the precision of your Permanent Roamers reports.


Comfone’s suite of DMS apps - iQuery


Define your own queries to access the CDR, Signalling, IMSI and other Data Marts to create your own Data Marts. You don’t need to be a SQL expert. Simply build your own queries within the integrated GUI. For further analysis, use the Pulse Apps or export the data (Excel, csv). All is fully embedded within Comfone’s Data Management Service.
Detect all IoT/M2M traffic

Comfone’s DMS apps offer transparency across your subscriber data allowing you to identify otherwise undetected M2M / IoT traffic in your network.
Monetize IoT / M2M traffic already being transmitted via your network today!


Comfone’s suite of DMS apps - Profiler


Identify the different segments and profiles of your inbound and outbound roamers with this value added service. Recognise your silent roamers and take measures to get more active roamers and grow your business. Visualize the segmentations of your roamers like surfers, receivers, messengers, potentials and high value users with patterns.
Sponsored Roaming subscribers unveiled!

Apply the power of Big Data analytics to detect traffic from Sponsored Roaming subscribers in your network.
Utilize this otherwise hidden intelligence as a powerful tool during your negotiations with roaming partners.


Comfone’s suite of DMS apps - Hawkeye


The App allows you to monitor the condition of your roaming network based on individual or combined SS7, Diameter and GTP-C signalling transaction KPIs. Identify the status near real time. An interactive world map serves as the basis for analysis with thresholds and powerful drill-down functions.

Global presence

Comfone has regional offices around the globe. Click here to find your regional representative.


Contact us

For any questions or to schedule a meeting, contact our Sales Support team at