Careers at Comfone
Celebrating our differences whilst working together towards the same vision
- Swiss company based in Bern
- Regional offices in Europe, Latin America, North America, Asia Pacific
- International team
- 48 nationalities
- Nearly 50 languages spoken
We value interesting people with a great work ethic who can help our company continue to innovate, grow and develop. We are a team of individuals, and every voice is heard.
Working at Comfone
Working for Comfone
Have you ever tried to use your phone abroad?
Did it struggle to connect, or was the change seamless? Do you know how Smart Fridges can tell you when you need to buy more milk, how driverless cars work or how healthcare professionals can prescribe medication from afar?
The impacts of roaming are far-reaching, especially in our increasingly connected world.
As a B2B telecommunications company, the services that we provide to our customers enable their subscribers to get the connections they need, when they need them.
Working for Comfone makes you part of this globally connected community. We serve more than 600 customers in 200 countries and territories around the world, working with a range of Mobile (Virtual) Network Operators, NGOs, OTT Web services providers, Internet of Things/ Machine-to-Machine solution providers, and other new entrants into the roaming industry.
Comfone is proud to be the only supplier in the market to offer all services required to establish international roaming between two mobile operators, encompassing Data and Financial Clearing, IPX Services, Data Management Service, Roaming Management and fully end-to-end solutions such as our M2M End2End Monetisation service.
Working for Comfone gives you the opportunity to contribute to future roaming innovations. Comfone offers excellent benefits, employee development opportunities and a long-term working relationship.
Working for Comfone also provides you with additional social and financial benefits. These are designed to enhance personal and professional development, and give you overall job satisfaction.
Comfone’s headquarters are easily accessible from Bern city centre. We offer a modern, bright and spacious workplace with excellent facilities, making for a pleasant and comfortable work environment.
Our hybrid working environment offers a mixture of office and home office every week to suit your needs. We maintain a strong company culture by holding meetings in-person whenever possible. Read more about it in our blog.
Comfone’s headquarters are easily accessible from the Bern city centre and surrounding areas. We are located just a 5 minute walk from the “Wankdorf Center” tram stop, where trams run regularly (every 5 -10 minutes) and 5 minutes by car to the nearest highway exit.
Get to know our CEO
Daniel Heutschi, our CEO, has worked at Comfone since 2007. He started his Comfone career as a Product Manager for the Key2roam Hub before becoming CFO and then CEO.
Let’s take some time to get to know him better. Check out his answers below to a few questions related to Comfone, life, and Switzerland!
What is your best memory from your time working at Comfone?
It’s hard because I have so many fantastic memories. I always love the team events where we do a boat trip on the Aare. I also enjoy the challenging times, because during adversity the whole Comfone team pulls together to deal with any situation. It is inspirational to see everyone come together with shock, strength, creativity, laughter, panic, fun and discovery.
What do you do during a typical day?
I start my day running through the news and my emails. I then prioritise the urgent tasks, before going to my task-list and making a start on my work. Some days, I have a lot of meetings to attend, and run from place to place. That is usually how my day goes. I don’t play golf, go to any clubs or anything else like this – sorry if it’s not too interesting?
Comfone is well-known for having great ties with customers. How do you ensure that this remains the case?
Hands down, the most important thing is to hire the right people.
Comfone staff are friendly, approachable and really care about our customers. Each of them wants to go above and beyond to support others.
It is something you cannot really train, so when we choose staff, we are looking for people who are interested in other people and their success. I strongly believe that this is the reason we have such great ties with our customers.
What do you feel is Comfone’s biggest strength?
This is clear to me – it’s all about the people. Comfone is a team of individuals, with different know-hows, lifestyles, ideas, and motivations. Together, it just works. We have so much brain-power, it’s amazing.
What motivated you to become the CEO of Comfone?
Again, the reason is clear. It is all about the people. When I took the role, I did not have a plan of things all mapped out or a clear vision of what might happen.
I saw the people who had been working at Comfone for years, and the people with so much potential and ability and I knew that I could take on the challenge. This is what has motivated me for so many years, and it is because of the people that the company continues to move from strength to strength.
Do you prefer cheese fondue or raclette?
Definitely raclette – because with raclette you can eat more potatoes!
Comfone is all about the people, and we know that the key to our success is our wonderful team of staff! Let’s hear what they have to say about working at Comfone…
I love the multinational, multicultural work environment that Comfone offers, internally but more so with our customers.
The best part for me is to work towards a common goal and see your own impact on the final product, a product which is used worldwide.
The size of the company is very pleasant - we know each other and know what our colleagues are doing.
I am happy that I had the opportunity to work for Comfone for so many years and could help move things forward.”
Also, I appreciate very much working with customers and colleagues from so many different nationalities.”